Refund policy

Return & Refund Policy

At SHRITIQUE, we want you to love your
purchase. If you receive a damaged, defective,
incorrect, or different product from what you
ordered, please contact us within 48 hours of
delivery.

Eligibility for Return

-A product may be eligible for return if:
-The product received is damaged or defective.
-You received an incorrect product, size, colour
or design.
-The product is unused, unworn and unwashed.
-Original tags, packaging and invoice are intact.
-The return request is raised within 7 days of
delivery.

Non-Returnable Products

-Returns may not be accepted if:
-The product has been worn, washed, altered or
damaged after delivery.
-Original tags or packaging are missing.
-The return request is made after the specified
return period.
-The product shows signs of use, perfume,
makeup or other stains.

Refund
-Once: the returned product is received and
inspected, we will process the refund for eligible
returns.

-Refunds: will generally be made to the original
payment method. Processing time may vary
depending on the payment provider/bank.

-Note: Please record an unboxing video when
opening your parcel. This can help us verify any
damage, missing item or incorrect product claim.